Privacy Policy
Information we collect
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, phone number, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How information is collected
When you contact Designs by Stephanie, Inc. through any means of communication, we collect the personal information you provide such as your name, email, phone number, and address. When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, phone number, email address, and payment information. Your personal information will be used for the specific reasons stated above only.
Why we collect non-personal and personal information
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services (including shipping products to you);
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To provide Users with customer assistance;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
How we store, use, share and disclose site visitors' personal information
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Designs by Stephanie, Inc. shares information with Etsy® as necessary to provide you our services and comply with our obligations under both the Etsy® Seller Policy and Etsy® Terms of Use.
Designs by Stephanie, Inc. engages certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
Data retention
We retain your personal information only for as long as necessary to provide you with our services and as described in this Privacy Policy. However, we may also be required to retain this information to comply with legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for 5 years or for as long as the data is stored on Esty® and Wix® platforms.
Transfers of personal information outside the EU
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Wix® and its affiliates, including DeviantArt Inc., that participates in, and has certified its compliance with, the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework.
How we communicate with site visitors
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, for marketing promotional purposes, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How we use cookies and other tracking tools
Our website tracks personal information through the use of cookies. We use cookies (XSRF-TOKEN, bSession, hs, ssr-caching, svSession) to optimize your experience and improve our services. When you visit our website, cookies are sent to your device so we can recognize your device to perform a variety of functions. A cookie alert pop-up will be displayed at the bottom of the page when you enter our website where you can consent to our cookie settings or decline all cookies. By agreeing, you consent to our cookie settings and agree that you understand this privacy policy.
For additional information on how to manage all cookies please visit http://www.allaboutcookies.org/.
The following links explain how to access cookie settings in various browsers:
To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.
Rights and how site visitors can withdraw consent
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
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Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
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Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
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Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
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Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
If you don’t want us to process your data anymore or if you have any questions, please contact us directly at tobebystephanie@gmail.com.
Child privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, please do not provide any information on this website.
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and contact information
If you have questions or would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us directly at tobebystephanie@gmail.com.
This policy is effective and up to date as of June 26, 2022.